01
Find the cause
Review the setup and reproduce the problem before making changes.
- Configuration review
- Root-cause findings
- Priorities by impact
- Written repair scope
Get your software working again.
We fix reporting, CRM, marketing and finance platforms that are slowing your team down. We agree the scope and price, make the repair, and show your team how to maintain it.
The problem
Replace workarounds with working systems.
Small configuration problems can create hours of manual work.
Blocked workflows
A setting or permission prevents your team from completing routine work.
Undocumented setup
The person who configured the platform has left, with no instructions.
Manual reporting
Reports need someone to run or repair them each week.
Recurring errors
The same fault returns after every temporary fix.
How we work
02
Agree the repair
Set the price, scope and finish date before work starts.
- Fixed price for agreed work
- Clear acceptance criteria
- Changes approved by you
- Additional findings reported separately
03
Test and hand over
Verify the fix with your team and document how to keep it working.
- End-to-end checks
- Setup and troubleshooting guides
- Credential instructions
- Alerts where the platform supports them
Project options
Indicative timelines. We confirm scope, cost and schedule before starting.
5 days, fixed price
Automated reporting
Move report refreshes to the cloud with scheduled runs and failure alerts.
Result
Reports that update without a personal laptop.
2 to 3 weeks
CRM cleanup
Fix pipelines, fields, lifecycle stages and automation.
Result
A usable CRM with documented workflows.
2 to 3 weeks
Marketing automation repair
Resolve issues with contacts, forms, permissions and campaign triggers.
Result
Campaign workflows tested from start to finish.
1 to 2 weeks
Accounting system repair
Investigate crashes, connection failures and multi-company setup issues.
Result
Tested fixes and a plan for remaining data issues.
4 to 8 weeks
Asset data cleanup
Remove duplicates and correct asset discovery, ownership and lifecycle records.
Result
Consistent asset records with clear ownership.
3 days, fixed price
Platform assessment
Review the problems and compare repair with replacement.
Result
Written findings and recommended next steps.
- 01 Configuration review and findings
- 02 The agreed repair, tested end to end
- 03 Setup and troubleshooting instructions
- 04 Documented service accounts and credentials
- 05 Failure alerts where supported
- 06 A handover session with your team
Common questions
What if you find more problems?
We explain the impact and estimated cost. You decide whether to add the work.
Is ongoing support required?
No. The repair includes a handover. Ongoing support is optional.
What if our platform is not listed?
Contact us with the platform and problem. We will confirm whether we can help.
Can you work with our IT team?
Yes. We work with them on access, testing and handover.